1. Introduction
Welcome to the website of V-Cure Hospital (also known as Campbell Urology Centre). By accessing or using our website (vcurehospital.com) and our healthcare services, you acknowledge that you have read, understood, and agreed to be bound by the following terms and conditions.
2. Medical Disclaimer
- Informational Purposes Only: All content on this website—including articles, doctor profiles, and service descriptions—is for general educational purposes and does not constitute medical advice.
- No Diagnosis: Online interactions or form submissions do not result in a medical diagnosis or treatment plan. A formal diagnosis only occurs after an in-person clinical evaluation by our qualified doctors.
- Emergency Care: This website is not monitored for emergency medical requests. If you are experiencing a life-threatening situation, please visit our 24/7 emergency department in Pallikaranai or call an ambulance immediately.
3. Appointment & Consultation Policy
- Booking Requests: An online appointment request is a "preferred time" and does not constitute a confirmed booking until you receive a formal confirmation from our administrative team.
- Cancellations: The hospital reserves the right to reschedule or cancel appointments due to emergency surgeries or the sudden unavailability of specialists (e.g., Dr. R. Ganesh or Dr. V. Gopinath).
- No-Show: Patients are requested to inform the hospital at least 2 hours in advance if they cannot attend a scheduled consultation.
4. Patient Responsibilities
- Accurate Information: You agree to provide accurate, current, and complete information regarding your health history and contact details.
- Conduct: V-Cure Hospital maintains a zero-tolerance policy toward workplace violence, harassment, or verbal abuse directed at our 100+ healthcare staff.
5. Intellectual Property
- Ownership: All materials on this site—including descriptions of our 12,000 sq. ft. facility, surgical statistics (5,000+ surgeries), logos, and doctor biographies—are the intellectual property of V-Cure Hospital.
- Usage Restrictions: Users may not copy, modify, distribute, or "scrape" website content for commercial use without explicit written consent from the hospital management.
6. Limitation of Liability
To the fullest extent permitted by law, V-Cure Hospital and its practitioners shall not be liable for:
- Any technical glitches, server downtime, or loss of data submitted through the website.
- Decisions made by the user based solely on information provided on this website without a physical consultation.
- Indirect, incidental, or consequential damages arising from the use of the site.
7. Privacy & Data Security
Your privacy is paramount. Any personal or medical data shared via the website is handled according to our Privacy Policy and in compliance with the Information Technology Act, 2000, and Indian healthcare data regulations.
8. External Links
Our website may contain links to third-party websites (e.g., Google Maps, health resources). V-Cure Hospital does not endorse and is not responsible for the content, accuracy, or privacy practices of these external sites.
9. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or the use of the website shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
10. Contact Information
For questions regarding these Terms, please contact the Hospital Administration:
- Address: 98, Velachery Rd, Pallikaranai, Chennai, Tamil Nadu 600100
- Email: [email protected]
- Phone: 098846 18798