1. Introduction
At V-Cure Hospital (Campbell Urology Centre), we are committed to safeguarding the privacy of our patients and website visitors. This policy explains how we collect, use, and protect your information when you interact with our website or visit our facility.
2. Information Collection
We collect two types of information:
- Personal Information: This includes your name, phone number, email address, and age, which you provide when booking an appointment or filling out a contact form.
- Medical Information: Brief details regarding your health concerns or medical history shared to facilitate a consultation with specialists like Dr. R. Ganesh or Dr. V. Gopinath.
3. Use of Your Data
We use the information we collect to:
- Confirm and manage your medical appointments.
- Provide you with accurate diagnostic and treatment services.
- Maintain internal hospital records as required by Indian law.
- Improve our 12,000 sq. ft. facility's service quality and website functionality.
4. Confidentiality and Sharing
Your medical and personal data is strictly confidential. We do not sell or rent your data. It is only shared with:
- Internal Medical Staff: Doctors, nurses, and lab technicians involved in your treatment.
- Legal Compliance: Governmental or judicial authorities if required by the laws of India.
5. Data Security
We implement high-standard technical and organizational measures to prevent unauthorized access or disclosure of your data. However, please note that no transmission over the internet is 100% secure.
6. Cookies
Our website uses small text files called cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though it may affect some website features.
7. Patient Rights
You have the right to request access to your personal data, ask for corrections to inaccurate information, or request the deletion of your contact data (provided it does not conflict with mandatory medical record retention laws).
8. Third-Party Links
Our website may contain links to external sites (like Google Maps or medical journals). V-Cure Hospital is not responsible for the privacy practices of these external platforms.
9. Policy Updates
V-Cure Hospital reserves the right to modify this Privacy Policy at any time. Any changes will be updated on this page with a new "Last Updated" date.
10. Contact Us
If you have questions regarding your data privacy, please contact:
- Email: [email protected]
- Address: 98, Velachery Rd, Pallikaranai, Chennai, Tamil Nadu 600100
- Phone: 098846 18798